Shipping Policy

Thank you for shopping with Clozyn. We are committed to delivering your orders safely, quickly, and efficiently. Please review our Shipping Policy to understand how we process and ship orders.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During sales events, holidays, or peak shopping periods, processing times may be slightly extended.

Shipping Time

Domestic Shipping (India)

  • Standard Delivery: 3–7 Business Days
  • Remote Areas: 5–10 Business Days

International Shipping

  • Estimated Delivery: 7–21 Business Days
  • Delivery times may vary depending on customs clearance and local courier services.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order value.
  • Free shipping promotions may be offered on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

You can use the tracking information to monitor the status of your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Customs inspections
  • Incorrect shipping details provided by customers

Clozyn is not responsible for delays caused by circumstances beyond our control.

Incorrect Address Information

Customers are responsible for providing accurate and complete shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed, returned, or require additional shipping charges for reshipment.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

Please provide:

  • Order Number
  • Description of the issue
  • Photos of the product and packaging (if applicable)

We will work with the shipping carrier to investigate and resolve the matter.

Customs Duties and Taxes

For international shipments, customs duties, import taxes, and additional fees may be imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Clozyn

Owner: Rahul Singh

Email: clozyn50@gmail.com

Phone: +91 97206 57678

Address:

Suresh Chandra, 138, Kaithal Gate Dehariya
Chandausi, PO: Chandausi
District: Sambhal
Uttar Pradesh – 202412
India